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Admission tickets to the 124th & 125th Floors of the Burj Khalifa
Access to the telescopes on the observation deck
Free Wi-Fi
Food & beverages
Audio guide (available for 25 AED at the ticket counter)
Anything not explicitly mentioned in the ‘Inclusions’ section.
Your ticket will be emailed and will also be sent to your WhatsApp instantly with respect to availability.
Please display this ticket on your mobile phone at the entrance of the attraction. Print out of the ticket is not necessary but if you want to keep it with you then you can.
You can also carry your valid photo ID proof for verification. Students are required to show their valid Student IDs.
Ticket Redemption Point
Enter the Burj Khalifa via the Dubai Mall, Lower Ground Level.
Show your tickets at the will-call ticket counter at the At the Top entrance on the Lower Ground Level of Dubai Mall.
Address: Financial Center Street, Along Sheikh Zayed Road, Next to Burj Khalifa – Dubai – United Arab Emirates.
Get Directions to the Redemption Point
Age Policy:
There are three ticket categories: Adult (12+), Child (4-12 years) at a discounted price and Infant (below 4 years) for free.
A responsible adult is advised to accompany younger guests under 13 at all times for safety reasons.
Validity:
The validity of the ticket will be mentioned clearly in the ticket itself.
Cancellation Policy:
Tickets that are once booked cannot be canceled or refunded. Please go through the terms and conditions mentioned on your ticket for cancellation.
Ticket booking is very easy. You can make the booking online by visiting our official website, offline mode by visiting our office in Dubai, or through WhatsApp message or call the number +971 569512322 or else through our customer support team. Any of the methods you can choose and book your tickets.
You can easily book your tickets through the following online modes: debit card, credit card, phone Pay, Google Pay, and Paypal. If you want, you can also visit our office and pay the ticket booking amount in cash.
You can check the Cancellation policy in the above section, and for the validity of the ticket, you can check your ticket itself. If your ticket is an open-date ticket, you can visit any day before the ticket validity.
We have mentioned the directions in the above How to Reach section. Please check there for your reply.
